CALL US   877.44ROAM4
877.4476264

 

Terms and Conditions



1. Roam4Less™, a division of eMobile Inc. is a provider of international mobile telecommunications services. These General Terms and Conditions (GTC) govern all aspects of the relationship between Roam4Less™ and its customers. By using the services provided by Roam4Less™, the customer is deemed to have accepted these GTCs. Roam4Less™ reserves the right to modify these GTCs and any other contractual provisions at any time. These will be posted on the Roam4Less™ website, www.Roam4Less.com.

2. While we will endeavour to provide the service with minimum disruptions, we cannot guarantee a fault free Service and You agree to accept the service "as is". We reserve the right to suspend the service for technical, operational or other reasons. Roam4Less™ reserves the right to withdraw this service and any additional services at its sole discretion.

3. The service is provided on an "as is" basis, and your use of the service is at your own risk. Roam4Less™ does not make, and hereby disclaims, any and all warranties of any kind, whether express or implied, including, but not limited to, any warranty of fitness for a particular purpose; merchantability; title or non-infringement; or any warranty arising from any course of dealing, usage or trade practice. Roam4Less™ does not warrant that the service will be uninterrupted, error-free, or completely secure.

4. We reserve the right to make changes to these terms and conditions. You should check the Roam4Less™ website regularly to see if any changed have been made or announced. We will endeavour to provide 30 days advance notice of significant changes, either by posting such notice on our website, or by contacting You directly. If You do not notify us within 30 days of a change then You will have been deemed to accept this change to this Agreement.

5. Under no circumstances and under no legal theory (whether contract, tort (including negligence), strict liability or any other theory whatsoever), shall Roam4Less™ be liable for any damages you may suffer from or in connection with your use of, or inability to use, Roam4Less™' network or equipment, or the service, including the inability to make "911", "E-911" or other emergency service calls. This limitation includes, but is not limited to, damages resulting from loss or theft of data; transmission delays or failures; service interruptions; unauthorized access or damage to records, software programs or other information or property; loss of profits; cost of cover; or any other special, incidental, consequential, direct, indirect or punitive damages, however caused. This limitation will apply even if Roam4Less™ has been advised of, or is aware of, the possibility of such damages.

6. Because some states or other jurisdictions do not allow the exclusion of certain warranties or certain forms of liability, some or all of the exclusions set forth in this agreement may not apply. If any of such exclusions are not allowed under the laws of a particular state or other jurisdiction for any reason, then Roam4Less™' maximum liability for any type of damages with respect to Roam4Less™' network, equipment, or services shall be limited to the amount of monthly service charges paid by customer to Roam4Less™ hereunder for the twelve (12) month period prior to the occurrence of the event giving rise to such liability.

7. Roam4Less™ does not and cannot control the quality of other parties networks to which Roam4Less™ must interconnect. Therefore, Roam4Less™ disclaims any and all liability that may arise from the performance, including failure, of other parties networks.

8. These Terms and Conditions and additional terms and conditions as explicitly identified on the Roam4Less™ website constitute the entire Agreement between You and Roam4Less™. Should any terms of the Agreement be declared void or unenforceable by any arbitrator, regulator or court of competent jurisdiction, such terms will be amended to achieve as nearly as possible the same economic effect as the original Agreement, and the remainder of the Agreement will remain in full force and effect.

9. Roam4Less™ will not be liable for any failure to perform under this Agreement caused, directly or indirectly, by factors beyond its reasonable control, including any acts of God, earthquake, flood, embargo, riot, war, sabotage, terrorist attack, labour shortage or dispute, governmental act or failure of any third-party service or network.

10. You and Roam4Less™ understand that the Federal Communications Commission, other state regulators, or other bodies of competent legal jurisdiction may impose regulations on IP-based services. If new regulations are imposed on Roam4Less™, Roam4Less™ is authorized to make changes to this Agreement that reflect the new regulations, and will post such changes on its corporate website and may in addition send email/SMS notices to its customers. Roam4Less™

11. Roam4Less™ has the right to cancel or change any phone number without compensation when it is required for operational or technical reasons or a result of regulations.

12. Our network will allow the display of your Roam4Less™ number on receiving devices. If You do not want to display your CLI (Caller Line Identification) please notify us in writing to support@roam4less.com

13. Roam4Less’s current pricing is published on its website, www.roam4less.com or they may be obtained by contacting Roam4Less™ at 10 Wanless Avenue, Suite 201, Toronto, Ontario, Canada M4N 1V6. Because of fluctuating exchange rates and other market factors, Roam4Less™ reserves the right to revise its pricing without notice. It is the customer’s responsibility to obtain the latest information.

14. In the unlikely possibility that Roam4Less™ is determined to be grossly and/or willfully negligent, its liability is limited to the purchase value of the services provided in the preceding 12 months up to a maximum of $108 CDN. Roam4Less™ will not be liable for damages from simple negligence. Under no circumstances will Roam4Less™ be held liable for loss of profit or loss of information or any other consequential loss. Roam4Less™ will not be considered a party to any third party transactions using its services.

15. Roam4Less™ assumes no liability for the consequences of the potential electromagnetic interference of its cell phones with the operation of devices like pacemakers or hearing aids. The customer is responsible for identifying and following the appropriate safety measures indicated by the manufacturers of the equipment Roam4Less™ provides.

16. The customer must obtain prior written approval from Roam4Less™ for the transfer of any contractual obligations to a third party. Roam4Less™ may transfer contracts to a third party without the consent of the customer.

17. The customer is obligated to use the services provided by Roam4Less™ in accordance with the contract and with the law. The customer is responsible for protection of his passwords and for the unauthorized usage of any services such as calling premium numbers. In particular the customer is obligated to ensure legal and appropriate use of any cell phone provided by Roam4Less™. The customer shall inform Roam4Less™ immediately of any unauthorized use of its equipment or services.

18. The customer is responsible for the content of any information, which utilizes Roam4Less’s services. Roam4Less’s service shall not be used for criminal activities. In the event that Roam4Less™ justifiably determines or is notified by a competent authority of unlawful use of its services, Roam4Less™ may suspend service and/or invalidate the SIM card without notice and compensation.

19. Reselling of services to a third party shall void the contract between the customer and Roam4Less™, unless prior written approval by Roam4Less™.

20. If the SIM/Phone is not recharged with airtime for a six month period the SIM will expire and the airtime will be lost. For customers on post-paid corporate plans SIMs will expire after six months from last usage. If no usage has been made for a six month period customer will have to buy a new replacement SIM to continue using the Roam4Less service.

21. In very unusual cases, in order for Roam4Less™ to provide continuity of the Service, it may be necessary to port your "Roam4Less™ Number," which means moving it from one of Roam4Less™ s suppliers to another. By agreeing to these terms and conditions you expressly agree to port your number as and when directed by Roam4Less™. Roam4Less™ will issue You all necessary documents and otherwise assist You with the process and cover any associated porting charge. In some circumstances we may need to change your Roam4Less™ Number including but not limited to, if required to do so by Law or legislation, by agreeing to these terms and conditions you expressly agree that we can do this.

22. Although there is an option to disable or enable the display of the caller’s number, this may not be technically possible, particularly for calls to or from a third-party network or for SMS.

23. This contractual relationship shall be subject to the application of Ontario law. The exclusive place of jurisdiction for all disputes arising out of or in conjunction with these GTCs shall be the province of Ontario, Canada, subject to mandatory places of jurisdiction under federal law.



 

North America:
1.877.44ROAM4 (1.877.447.6264)

International:
1.416.481.ROAM (1.416.481.7626)


WE'RE NOT AUTOMATED! WE'D BE GLAD TO TALK.
Whether you're looking to inquire
about World SIM cards, our product list
or looking for help JUST before you have
to travel abroad and want to save 90%
on roaming charges - we can help.


   Your contact information:
 
You name: *
Your day time phone number:
Your email address: *
Your inquiry:
   
   Your planned travel details:
 
Country you're travelling to:
+
Expected date of travel:
Length of stay: (in days)
Number of travellers:
 
 

testimonial

Our usage of the Roam4Less service while traveling in Togo has saved us thousands of dollars - literally.


Matt C.
Xtera Communications
testimonial

It´s embarrassing to have to ask clients to use their phone. With the Roam4Less USAPhone, I won´t ever be put in that position again because I get a USA and Canadian phone number!


Rob S.
Thompson, Manitoba
testimonial

I was visiting Oregon with my friends back in December. We were kind of bummed because my cell didn´t work and we couldn´t call home. That´s why I bought a Roam4Less USAPhone. Now I can always talk to friends and family.


Alara P.
Amos, Quebec
testimonial

Excellent service! Great savings!


Anne M.
American Banknote
testimonial

The Roam4Less world travel phone is truly a unique and smart alternative if voice roaming is a pain point...


Mike D.
President & Founder, Network Control
 
Roam4less
Get Seal
Get Seal
Get Seal
Get Seal
Get Seal
Roam4less